60005 Campground Road, Suite 600, Washington, MI 48094, US

(586) 372-3500

(586) 372-3500

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    • Home
    • E-Visit
    • Nutrition
      • General Nutrition
      • Blog
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    • Our Services
    • Our Providers
    • About Us
    • Contact Us
    • Other
      • Patient Testimonies
      • Forms & Resources
      • COVID-19
  • Home
  • E-Visit
  • Nutrition
    • General Nutrition
    • Blog
    • Helpful Papers
  • Our Services
  • Our Providers
  • About Us
  • Contact Us
  • Other
    • Patient Testimonies
    • Forms & Resources
    • COVID-19
Gregory E. Gould, D.O., P.C.

E-Visit

With the COVID-19 pandemic we are attempting to increase our patients awareness of  e-visits or electronic visits (telemedicine).  This is a remote way to provide patient care, that is an approved service by most insurances.   We are thrilled to offer this option to you.  

E-visits in three steps or less

Step 1 (Obtain Portal Access)

Many of you have already completed this step.  If you do not have access to our portal, YourHealthFile, please call (586)372-3500 to request access or click here to send a message to the office.   We will manually send you an email link.  You can also obtain a printed username and password if you would like.


How to register from email


How to register from printout

Step 2 (Pick and Prep a Device)

You will need to access YourHealthFile through a device that supports both audio and video. 


No computer?   

Use FaceTime on iPhones/iPads or Skype (click to download) for other devices, and bypass health portal.  If you are not using the portal please let us know. 


If possible use Chrome, Safari, or Firefox.  Allow the use of the camera & microphone on your device.

Step 3 (Login, Check-in, and Begin)

Prior to signing in if you are able check any vital signs that is very helpful.  These include a heart rate (how to check your pulse), weight, temperature, and pulse ox.  If you are not able to check these that is okay.


Sign into YourHealthFile.


How to Check-In Pictures


How to Check-In Video




Tips and Pointers

Browser

Where is Everybody

Where is Everybody

We suggest Chrome, Safari, or Firefox.

Where is Everybody

Where is Everybody

Where is Everybody

Please call the office if nobody has joined your encounter within 10 minutes of your appointment time.

Equipment

Where is Everybody

Poor Audio

In addition to your computer or telephone the following items might helpful:

  • headset
  • flashlight

Poor Audio

What's Device is Best

Poor Audio

The use of a headset may help this. In addition, when volume is set to loud can cause abnormal feedback.  Please also make sure that you have allowed camera and microphone access.

What's Device is Best

What's Device is Best

What's Device is Best

So far we have found that using your cell phone seems to work the best.

It's Just Not Working

What's Device is Best

What's Device is Best

Try clearing your cache and cookies.  Just make sure you're not going to lose anything important.

Portal Access request

Do not send sensitive medical information.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Gregory E. Gould, D.O., P.C.

60005 Campground Road, Suite 600, Washington, MI 48094, US

(586) 372-3500


Copyright © 2025 Gregory E. Gould, D.O., P.C. - All Rights Reserved.

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